Home Health Visits for Los Alamos and Espanola, NM
Tel: 505-390-6995
Helpful Videos
Below you will find some useful videos that can help you troubleshoot some common problems with hearing devices. Just remember, you can always give us a call if you get stuck!
01
How to change a wax filter / wax guard (Oticon)
If your hearing aid is not working, but it is fully charged or you just put a brand new battery in, try this.
Don't forget to clean your microphone ports and change your dome too!
How to change a wax filer/waxguard (Widex / Phonak / Unitron)
How to pair iPhone direct hearing aids with an iPhone
Works for: Oticon, Widex, ReSound, Signia, and Starkey
Tips:
1) Make sure your last set of hearing aids has been "forgotten" before you pair your new ones.
2) If your hearing aids are not found, you will need to put them back in the charger, turn Bluetooth off and on again, take the aids out of the charger and place them on your phone.
3) If they are still not found, you will need to check to make sure your iPhone model is compatible with your hearing aid model.
4) Remember, Widex will have your model name in the app name (ex., Allure, Moment, Magnify, etc).
ReSound = Smart 3D Unitron = MyRemote Oticon = Companion
Note: For Android users, you just need to check the manufacturers compatibility guides online. If your aids are compatible with your phone, once you download the correct app, turn your aids off and back on and the app will discover them. The app will then prompt you to connect your aids with your phone's Bluetooth.
How to pair Unitron and Phonak to iPhone